管理辦法

提供一個專業，關懷和正向積極的焦點，以促進凱龍治療®的成長和福祉，並為凱龍治療®社群內的學生，從業者和教師提供支持和指導。

IACHI承擔了為凱龍治療®的專業從業者和學生提供道德守則的任務。所有IACHI會員必須同意遵守本守則。當中規定了道德行為原則，適用於所有成員，包括那些可能不直接參與執業的成員。它還包括道德實踐的建議。

道德守則於2018年6月修訂並獲得批准。

所有凱龍治療®從業者和學生，包括那些可能不直接參與臨床執業的學生，均承認並接受以下道德行為準則：

1. 將個案的健康和福祉視為您的首要任務。
2. 尊重個案的權利，自主權和選擇自由。
3. 避免以任何方式剝削個案。
4. 通過道德誠信，同情和尊重人類尊嚴，盡最大努力實踐凱龍治療®藝術。
5. 除非在個案的安全或法律方面存在壓倒一切的考慮因素，否則在他/她的一生中以及死亡後保護個案的私人資訊。
6. 努力提高您的知識和技能，以便為個案提供最佳的凱龍治療®。
7. 榮耀凱龍治療®，以最符合個案利益的方式堅持其價值觀和原則。
8. 認識到自己的侷限性並承認他人在疾病的診斷，預防和治療方面的特殊技能。
9. 承擔責任，協助保護和改善社區的健康。
10. 承擔維護和改進凱龍治療®標準的責任。

1. 會員必須按照委員會核准之本守則來開展自己的專業工作。
2. 會員必須根據本守則來提供與實施所有服務和功能。
3. 每個會員的目標都應該是在專業和公共生活中建立和維持高標準的行為和責任，並盡一切努力為客戶提供滿意的服務。
4. 會員必須將他/她的知識和執業保持在可接受的能力水平上。每個會員都應該將了解凱龍治療®的最新信息與發展以及採用現行技術和經過驗證價值的方法來提高他/她的知識和效率視為其責任。
5. 會員必須僅執行其能力範圍內並具有相應資格的技術和程序，並且轉介那些需求或要求超出其能力範圍的客戶。
6. 會員的執業地點必須為其客戶及其記錄提供隱私保護和機密措施。
7. 會員不得以任何方式利用他/她與客戶的關係。特別是在專業關係期間，不得與客戶發生性關係。
8. 會員必須始終保持凱龍治療®執業的完整性。會員的行為方式將被期待為可以提升凱龍治療®的地位並提升公眾信心。會員必須避免在公開場合或臨床環境中批評同事，否則會令對同事的能力遭到懷疑。
9. 除非客戶以書面形式明確授權發布，除非法律要求，否則會員不得洩露有關客戶的資訊。
10. 會員必須充分告知其客戶有關特定程序的任何可能的反應，並且應獲得客戶的知情同意。
11. 會員必須尊重其客戶的道德，宗教和政治信仰，並提供其的技能和知識，以服務同胞並減輕人類的痛苦，不論膚色，種族或信仰。
12. 會員在其能力會因酒精或藥物的影響而受損的情況下不得向客戶提供他/她的專業服務。
13. 在經過充分調查後，會員不得僅僅因為無法支付費用而拒絕向任何人提供服務。
14. 會員不得對凱龍治療®的結果提供任何具體保證，但提供某些可以安心預期的受益跡像是可以的。
15. 會員必須以最無私的方式使用凱龍治療®技能，不得利用自己的能力操縱客戶，或對客戶的行為方式施加不適當的壓力或影響。這種活動被視為濫用能量，是違反本守則。
16. 如果有證據表明會員沒有資格或缺乏信心處理的問題或條件，或者客戶要求提供第二意見，會員應將個案轉介給另一位合適的執業者。主要執業者應提供任何相關信息，並清楚地表明諮詢執業者是否應該繼續接受處理個案。如果沒有明確指出對個案的持續處理，諮詢執業者應該執行適當的程序，並儘快將個案轉介回去給主要執業者，以獲取任何進一步的凱龍治療®協助。
17. 會員必須具有良好的品格，並在社群中擁有良好的信譽。任何犯有刑事罪或在世界任何地方有犯罪記錄的人都沒有資格獲得本公會的專業會員資格。任何此類事件必須在會員申請時表露。
18. 會員必須遵守並遵守其提供凱龍治療®服務的州，地區，省或國家的所有法律和法規，並應與法律授權的當局的相關活動和政策合作，以規範凱龍治療®提供的此類規定不違反自然公正，公共利益或公平的法律原則。

1. 會員不得向任何人傳授凱龍治療®的法則，理念或技巧，也不得在沒有獲得當前教師手冊中規定之教師身份的情況下，或未經公會事先批准為代理臨時教師的情況下，執行與凱龍治療®相關的教學課程。該會員應僅限於教授其已從該公會獲得相關資格的法則，理念和技術。
2. 會員必須尊重在課堂或培訓課程中作為主體來參與之個人的隱私權，並且必須告知學生在見證個案示範時他們必須保持當事人的匿名性和隱私。
3. 會員不得批准僅受過不充分培訓的人員使用需要更高水平能力的技術，除非他們在合格的凱龍治療®從業者的直接監督下。

記錄

• 所有凱龍治療®從業者會員都應該在記錄新病例和個案護理過程中保持高標準。應記錄技巧和進展，包括以下內容：
  • 每次訪問的日期
  • 使用的技巧
  • 有益的變化或任何明顯的不利變化
  • 給出的任何建議
  • 案例的結論，結果和意見評論
• 所有記錄應在客戶最後一次訪問後保留至少七（7）年，但兒童（即未滿18歲）的情況除外，其中記錄必須保留直到兒童年滿21歲超過七（7）年。

知情同意

在接受客戶並進行任何凱龍治療®的治療之前，必須以書面形式獲得知情同意。 對於任何未滿18歲的客戶，必須在開始任何治療之前以書面形式獲得父母或監護人的許可。

廣告

1. 任何廣告（與凱龍治療®的執業有關）不得虛假，誤導，欺騙，或旨在誤導或欺騙，或可能使凱龍治療®聲名狼藉。
2. 會員未經委員會書面認可，不得在任何廣告中直接或間接宣稱其為專家，領導或顧問。
3. 如果廣告中包含任何聲稱凱龍治療®或其會員可治療或治癒任何疾病的內容，則該廣告可被視為虛假或誤導。
4. 任何廣告若涉及褻瀆任何其他專業或職業，提供任何獎品，獎勵或引誘，或包含性，淫穢或違反宗教的材料，或是不莊重，不良品味或有冒犯性，或是傾向損害凱龍治療®地位，將被視為導致凱龍治療®聲名狼籍。
5. 遊說或招攬或任何阻礙或阻止公民在公共場所開展業務的任何活動可能被視為不專業，因此，未經委員會事先批准，不得進行。
6. 公會不支持任何未經委員會認可的文獻或小冊子。
7. 電子媒體廣告：電視，廣播，視頻，電影，互聯網，應符合上述規定。

出版

1. 會員不得將本質上不屬於自己的作品公佈為自己的作品，也不得將其歸屬於他/她自己的作品。
2. 會員不得試圖阻止對其作品進行嚴格審查。
3. 會員不得因個人或經濟利益而去贊同他/她所知的不適當或有害的作品。
4. 未經客戶許可，不得發布可能會導致客戶被識別的機密材料或主題。

INTERNATIONAL ASSOCIATION OF CHIRON HEALERS INC. (IACHI)
WORKING WITH CHILDREN POLICY

INTRODUCTION
1. IACHI provides an open, welcoming and safe environment for everyone participating in its activities, including activities involving children.

2. All IACHI professional members (i.e. qualified Teachers and Practitioners) operate as independent business entities.

3. The onus is on each IACHI professional members (i.e. qualified Teachers and
Practitioners) to develop their own “Working with Children” (WWC) policy which should include a code of conduct and documented procedures. This is not an IACHI responsibility. Guidelines to assist Practitioners to write their own WWC policy appear in the IACHI Student Logbook. Guidelines to assist Teachers to write their own WWC policy appear in the IACHI Teacher’s Handbook. Guidelines are also available on the IACHI website – www.iachi.com > IACHI tab > About IACHI.

4. Activities which may involve children and young people are:
a) "Chiron for Kids" courses - conducted from time to time by IACHI accredited
Teachers, where children between the ages of 5 and 12 may attend to learn
basic techniques of Chiron Healing®. Courses usually run over a 3 hour period
and the parent or guardian of the child is welcome to remain at the venue and
observe.
b) IACHI accredited Teachers also welcome those aged between 12 and 18 to
attend regular Chiron Healing® courses usually conducted over a two-day
weekend, providing they obtain written consent from their parent or legal
guardian.
c) IACHI accredited Practitioners welcome children and young people as clients
for Chiron Healing® appointments, providing they obtain written consent from their parent or legal guardian.

5. It is an IACHI requirement that all Professional members uphold the IACHI WWC policy.

6. IACHI highly recommends 'Working with Children Checks' for all those involved in child-related activities. The law removes the element of supervision from the definition of child-related work. WWC Checks are required whether contact with children is supervised or not.

POSITION STATEMENT
7. IACHI provides a safe and friendly environment for all who participate in our
activities, including children and young people, so they may enjoy a positive
experience. It supports and respects children, young people, staff, volunteers and students in their respective roles. IACHI will not tolerate any form of child abuse or inappropriate behaviour involving children under any circumstances, and will take IACHI Working With Children Policy & Procedures disciplinary action against anyone who breaches this policy. In addition, any behaviour which may be construed as abuse – sexual or otherwise - will be immediately reported to the relevant law enforcement agency.

POLICY
8. IACHI has adopted this policy to reflect its commitment to treat all children with respect and honesty, and to ensure a child-safe and child-friendly environment in any activity involving children. It provides guidelines on how to behave with children involved in Association members’ activities and focuses on how to make it safer for them.

9. This policy applies to all IACHI members, as well as any staff, students, contractors, service providers, volunteers and helpers involved with any IACHI event or course. It applies at all locations, whether in Australia or overseas, where children and young people are involved.

10. Guidelines for appropriate behaviour when working with children are set out in the “Code of Conduct for Working with Children”, which forms part of this Policy.

11. The Association recommends a consistent screening and selection process for Teachers instructing any minor under 18 years of age, and for Practitioners accepting any patient under 18 years of age, through the following:
 interviews;
 references;
 statutory declarations; and
 Working with Children Checks

12. All Practitioners and Teachers may view a copy of this “IACHI Working with Children” policy including the “Code of Conduct for Working with Children” on the official IACHI website at www.iachi.com > IACHI tab > About IACHI.
13. Only appropriately qualified and accredited IACHI Chiron Healing® Teachers are permitted to conduct "Chiron for Kids" courses. All IACHI Teachers operate as independent business entities and the onus is on the individual Teacher to ensure children are safe and secure during attendance at their courses. Teachers should have adequate Professional Indemnity insurance cover which indemnifies IACHI for any incident.

14. IACHI Teachers are responsible for the conduct of volunteers and helpers at their courses. Teachers will ensure that volunteers and helpers receive a copy of the IACHI 'Working with Children policy and Code of Conduct for Working with Children' documents prior to commencement of the course.

15. Only appropriately qualified and accredited IACHI Chiron Healing® Practitioners are permitted to accept members of the public as patients, including minors under 18 years of age, providing parental or legal guardian permission is obtained in writing. All IACHI Practitioners operate as independent business entities and the onus is on the individual Practitioner to ensure children are safe and secure during visits to their premises. Practitioners should have adequate Professional Indemnity insurance cover
which indemnifies IACHI for any incident.

16. IACHI Practitioners are responsible for the conduct of staff, volunteers and helpers at their premises. Practitioners will ensure that staff, volunteers and helpers receive a copy of the IACHI Working with Children policy and Code of Conduct for Working with Children documents prior to commencement of their duties.

17. IACHI will ensure that regular communication and information sharing on this topic is available for Teachers, Practitioners and students. This may be achieved by face-to-face meetings, by e-mail, or via the official IACHI newsletter or website.

CODE OF CONDUCT
18. IACHI has adopted the Code of Conduct of the NSW Commission for Children and Young People. A copy is attached as Appendix 2 of this policy.

KINSHIP CARE
19. Under Australian law, a kinship carer is a person who is engaged in child-related work, and may be a family member or other person of significance to a child, or the child is or has been placed in the out-of-home care of that person under the “Children, Youth and Families Act 2005".
(i) All kinship carers are required to obtain a WWC Check.
(ii) All new kinship carers will be required to obtain a WWC Check within 21 days of becoming a carer.
(iii) Existing kinship carers will have three months from May 1, 2017, to apply for a WWC check.
(iv) All applications for new and existing kinship carers is free of charge.

DEALING WITH COMPLAINTS
20. Complaints
(i) Inappropriate behaviour around children and young people should be
reported immediately to the IACHI Secretary, as should any concerns about
the safety or welfare of a child or young person.
(ii) If a complaint arises it will be dealt with honestly and fairly.

21. All complaints should be reported whether contact has been face to face; or contact by post or other written communication; or contact by telephone or other oral communication; or contact by email or electronic communication.

Complaints may include:
(i) Disclosure of abuse
(ii) Inappropriate behaviour around children and young people
(iii) Suspicion of abuse or harm to a child or young person

22. A “Child Safety Contact Person” may be appointed by the IACHI Committee to manage complaints. By default, the IACHI Secretary is the Child Safety Contact Person unless another committee member is specifically appointed. Duties of the Child Safety Contact Person may be found attached as Appendix 3 of this policy.
(i) All complaints must be reported to the Child Safety Contact Person:
The IACHI Secretary by email: secretary@iachi.com

(ii) Any child or young person, or any member, student, volunteer or helper can make a complaint, or raise a concern, directly with the Child Safety Contact
Person.
(iii) The Child Safety Contact Person will take the following action:
a) Listen to the person making the complaint and make a record of the
complaint using the "Complaint Record Form", attached as Appendix 1
of this document.
b) Make a report to the appropriate authority in the case of an allegation
of child abuse. Inform all parties involved in the complaint that it is a
legal requirement to report any allegation of child abuse to the
relevant authorities.
c) If the complaint involves inappropriate behaviour and a breach of the
Code of Conduct, the IACHI Committee will take action in accordance
with its internal discipline procedure (Clause 27).

23. Reporting Obligations
(i) Any person who has reasonable grounds to believe that a child or young
person is at risk of harm may report to the following authorities in each state
of Australia:
 Australian Capital Territory
Centralised Intake Service
Mandated Reporters: 1300 556 728
General Public: 1300 556 729
Crisis Service: 1300 556 729

 New South Wales
24 hours: 132 111

 Northern Territory
24 hours: 1800 700 250

 Queensland
Departmental Head Office: (07) 3224 8045
Crisis Care: (07) 3235 9999
Rural areas: 1800 177 135

 South Australia
After hours: 131 611
Business hours: 131 478

 Tasmania
24 hours: 1800 688 009

 Victoria
Child Protection Crisis Service: 131 278 (24 hours)

 Western Australia
Departmental Head Office: (08) 9222 2555
After hours: (08) 9223 1111

In overseas countries, any incident should be reported to the relevant local
authority.

(ii) Mandatory Reporting
In Australia, some people must report if they have reasonable grounds to
suspect a child is at risk of harm. They are legally 'mandatory reporters', and
must report concerns about risk of harm to children and young people to the
appropriate authority in their state. A person who is paid to provide the
following services, and a person who is in a management position (paid or
unpaid) in these services are mandatory reporters:
 Health care (e.g. doctors, nurses, etc.)
 Education (e.g. teachers)
 Children's services (e.g. child care centres)
 Residential services (e.g. refuges)
 Law enforcement (e.g. police).
Under this policy, IACHI Practitioners and Teachers are considered
mandatory reporters.

24. Children and complaints
Children are vulnerable and any complaints they make must be listened to carefully. They may not use adult "complaint" language, so people who work with children must be alert to their way of communicating.

25. Confidentiality
Confidentiality is essential to a fair and effective reporting process. All complaints are to be handled according to the procedures set out in this policy, and information will only be given to relevant people and authorities involved in the complaints procedures. The IACHI Privacy Policy, and the IACHI Guidelines for Management of Personal Information must be adhered to at all times.

26. Record keeping
(i) A "Complaints Record Form" must be completed in every case of alleged
inappropriate behaviour involving a child or young person. In addition, a brief
record in the Complaints File noting the incident and the action taken is an
adequate record if informal measures have been used to successfully resolve a
situation.
(ii) If formal investigation is necessary, information collected will be highly
sensitive and will necessarily involve allegations against a particular individual.
Documentation is likely to be substantial and will include statements provided
by the parties, records of interview with the Child Safety Contact Person,
personal notes and reports. Records of interview should contain as much
relevant, factual information as possible - times, dates, details of specific
incidents and frequency of occurrences.
(iii) All documentation relating to an investigation must be kept in a sealed
confidential file which can be accessed only with the authority of the IACHI
President. Under Privacy legislation, the "primary purpose" for which the
information was collected, in this case to deal with a complaint, will continue
to limit the use of that information.
(iv) Once a case is finalised, records will be retained for a period of seven (7)
years. If a complaint is subsequently lodged with an External Agency it will
request records as part of its investigation into the allegations. Records
relating to the complaint will demonstrate that steps were taken to deal with
the matter. Evidence of any internal action that was taken may assist in
reducing liability.
(v) If a complaint against a member is found to be substantiated, a summary of
the complaint, the finding and the action taken is recorded in their personnel
file. IACHI will keep this information ion file indefinitely.
(vi) It is inappropriate to keep potentially damaging records containing
unsubstantiated claims against an individual.

27. Internal discipline procedures
(i) It is expected that most complaints can be resolved through informal
discussions/mediation and/or conciliation. The welfare of the child must be
paramount in any resolution.
(ii) If a complaint is found to be substantiated, it is the responsibility of the IACHI Committee to determine what disciplinary action should be taken.
(iii) Possible action can include (but is not restricted to) any, or a combination of any, of the following:
 counselling;
 official warnings noted on the respondent’s personal file;
 formal apology by the respondent;
 any mutually acceptable resolution arising out of the informal resolution
process;
 removal from the IACHI Member's Register;
 expulsion from the Association;
 report to an appropriate Child Protection Authority;
 report to a Law Enforcement agency.
 report to the appropriate regulatory body in your region/ state.

28. Closure of complaint
(i) The IACHI Committee will ensure adequate support is provided for any child or young person, and/or their parent or guardian, who is the subject of alleged
inappropriate behaviour. Advice on appropriate support for the specific incident will be sought from the relevant Child Protection Authority.
(ii) Once a substantiated complaint has been resolved to the satisfaction of all
parties, the person who has committed the inappropriate behaviour will be
monitored for a period of time, to be decided upon by the Committee, to
ensure there is no recurrence of the behaviour with the same or another child
or young person.
(iii) The situation will be followed up with the child or young person (and their
parent or guardian) after a period of time, to be determined by the
Committee, to ensure there has been no long-term ill-effects following the
incident, and that there has been no repeat of the inappropriate behaviour.
Advice will be sought from the relevant Child Protection Authority as to the
frequency and duration of follow up checks.

REVIEW
29. A review of this policy will be undertaken every two years, or at another time interval, to be decided by the IACHI Committee, incorporating comments and suggestions from children and young people, parents, teachers, students, volunteers and helpers.

APPENDIX 1

COMPLAINT RECORD FORM
This form should be used to record a suspicion, allegation or disclosure of child abuse or a complaint of inappropriate behaviour.

1. Your name and position: __________________________________________________
2. Name of child or young person involved: ________________________________
3. Name of person making the complaint: __________________________________
4. Name of person who the complaint is made against: ____________________
5. Nature of the complaint - include times, date, location and what happened (this can include
observations of the child's behaviour)
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
6. Details of any injuries and if the child received medical attention:
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
7. Accurately record what the child said when describing what happened:
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
8. Details of anyone who saw what happened:
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
9. Does this complaint indicate the possibility of child abuse, i.e. physical abuse, sexual abuse, or neglect?
YES □ NO □
____________________________________________________________________________
10. If yes, provide details of your report to the appropriate Child Protection authority in your state:
Person spoken to: ______________________________________ Date: ___________
11. If complaint of inappropriate behaviour, details of internal discipline process followed:
(Make note of any/all support/counselling that was offered to the person against whom the complaint was
made.)
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
12. Any follow up required? YES □ NO □
___________________________________________________________________________
13. If yes, provide details:
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
Date: ____________________________________________
Signed: __________________________________________
Print name: ______________________________________

APPENDIX 2

CODE OF CONDUCT for WORKING WITH CHILDREN
Do:
 Treat everyone with respect and honesty
 Remember to be a positive role model to children in all your conduct with them
 Set clear boundaries about appropriate behaviour between yourself and the children in your course or activity - boundaries help everyone to carry out their roles well
 Follow the Association's policy and guidelines for the safety of children as outlined in the IACHI Working with Children Policy.
 Record and act on serious complaints of abuse.
Do not:
 Develop any "special" relationships with children that could be seen as favoritism such as the offering of gifts or special treatment
 Assist with things of a personal nature that a child can do for themselves, such as going to the toilet or changing clothes.

APPENDIX 3
IACHI Working With Children Policy & Procedures
1. Be Fair:
Show support to the person raising the concern or complaint but avoid 'taking
sides'. Listen and record the complaint for action through the complaints process.

2. Support Children:
Children will be frightened in this situation. Make sure you listen carefully to the child, treat them with respect, take them seriously and provide them with support and comfort.

3. Keep Confidences:
Only people involved in the complaints procedures should know about the
complaint. You cannot promise to keep complaints/disclosures secret, but you can promise that only those who need to take action will be informed. To a child, you can explain that sometimes a secret cannot be kept if it means someone like them will be hurt.

4. Questions:
Where serious allegations have been made avoid asking too many questions.
Listen to the complainant's story and take notes. It's not your role to investigate the complaint - leave that to the professionals! (There have been times where cases have been weakened due to inappropriate questioning.)

5. Explain the Process:
You should explain what will happen next. Let the complainant know exactly who will be told about the matter (e.g. a Review Panel, the relevant government authority if appropriate, parents, etc.).

6. Investigate:
Matters that don't require reporting to the authorities will still need to be
investigated by the Association. You need to ask both parties what happened and then determine what action should be taken. Appropriate action could include changes in work arrangements, explanations, apologies and improved systems for the whole Association.

7. Keeping Children Connected:
Ask the child or young person what suggestions they may have that the
Association could implement to keep them feeling safe and welcome.